Support Center
FAQ / Rules
How Can I Help You?
Support Center
How Can I Help You?
You can hold up to 3 simultaneous funded accounts. Each account operates independently with its own balance, drawdown limit, and profit target.
Running multiple accounts lets you test different strategies and scale up your earnings without risking your other accounts.
All challenge and funded accounts have full access to the instrument range available on MT4 / MT5:
There are no instrument restrictions — trade whatever fits your strategy.
Yes. Expert Advisors (EAs), custom indicators, copy trading (receiving signals), and third-party tools are fully permitted.
Auto-trading tools are welcome as long as they comply with our risk rules and do not use any of the prohibited strategies listed in our terms. You must verify the EA on a demo account before deploying it on your funded account.
The following are strictly prohibited and will result in immediate account termination without refund:
Copying trades from external sources into your account is permitted.
Yes — within a single account, standard hedging is permitted.
What is not allowed is cross-account hedging: intentionally placing opposing positions across two or more of your funded accounts to lock in a guaranteed profit regardless of market direction. This is a direct manipulation of the evaluation process and will result in all linked accounts being terminated.
Evaluation phase: Stop-losses are strongly recommended but not a hard requirement.
Funded phase: All trades must have a stop-loss set within 60 seconds of the position opening. Our risk system monitors this automatically. Trades without a stop-loss beyond 60 seconds will be closed by our team, and repeated violations will result in a formal warning and account review.
There are no lot size restrictions. You may trade any position size from 0.01 micro-lots up to the margin constraints of your account.
The effective limit is that your total open exposure must not cause your equity or balance to breach the daily or overall drawdown thresholds defined in your plan.
The overall drawdown is a fixed floor based on your initial account balance — it does not trail upward as your profits grow.
| $10,000 account (10%) | Floor: $9,000 |
| $25,000 account (10%) | Floor: $22,500 |
| $50,000 account (10%) | Floor: $45,000 |
| $100,000 account (10%) | Floor: $90,000 |
| $200,000 account (10%) | Floor: $180,000 |
Your account balance and equity must never simultaneously fall below this floor. Breaching either triggers an automatic account closure.
We recommend avoiding it where possible. If you plan to trade from a different location, a VPN, or a VPS server, please notify our support team in advance.
Multiple undisclosed IP addresses — particularly spanning different countries — may trigger an automatic account review flag which could pause your trading access pending verification.
Evaluation phase: You may trade during news events. We recommend caution due to spread widening and increased slippage.
Funded phase: All positions must be closed at least 5 minutes before any scheduled high-impact release. You may re-enter the market no sooner than 5 minutes after.
Prohibited events include: FOMC Rate Decisions, Non-Farm Payrolls, CPI / Core CPI, GDP, Central Bank press conferences, Unemployment Rate, and all Tier-1 data releases.
KYC (Know Your Customer) is a legal identity verification process required before we can issue a live funded account or process any payout. You will need to submit:
KYC is handled by our secure third-party verification partner. Approval typically takes 24–48 hours. Accounts with pending KYC are paused until verification is complete.
The Consistency Rule requires that no single trading day accounts for more than 30% of your total realized profit. This ensures results reflect a repeatable, disciplined approach — not a single outlier trade.
The Single Trade Loss rule caps the maximum loss on any individual trade to 2% of your account balance at the time the trade is opened.
TopXFunded uses a 2-phase evaluation model:
Profit targets are based on your initial account balance, not your peak balance during the phase.
A minimum of 5 calendar trading days is required to complete Phase 1, and another 5 for Phase 2.
A "trading day" is any day where you open and close at least one position. Positions held open overnight or over a weekend do not generate additional trading day counts — only the day a position both opens and closes counts.
Your maximum allowed loss per calendar day is 5% of your account balance as recorded at 00:00 server time (UTC). The limit resets each day.
The overall drawdown limit is 10% of your initial account balance — a hard, fixed floor. It does not adjust upward as profits grow.
| $10K account | Floor: $9,000 |
| $25K account | Floor: $22,500 |
| $50K account | Floor: $45,000 |
| $100K account | Floor: $90,000 |
| $200K account | Floor: $180,000 |
Standard leverage across all TopXFunded accounts:
Leverage is automatically applied to all accounts and cannot be increased on request.
TopXFunded supports MetaTrader 4 (MT4) and MetaTrader 5 (MT5). Both are available as:
Platform credentials are delivered to your registered email within 24 hours of payment confirmation.
TopXFunded uses ECN-style raw spread pricing:
No additional overnight swap fees are charged during the evaluation phase on standard accounts.
Funded account payouts are available on a bi-monthly schedule — processed on the 1st and 15th of each calendar month.
Payout requests must be submitted at least 48 hours before the processing date. Requests not meeting the deadline are carried to the next payout date.
TopXFunded supports the following withdrawal methods:
All transfer fees are covered by TopXFunded. You receive the full net payout amount.
The minimum payout threshold is $100 USD equivalent. There is no maximum — you may withdraw your full profit balance at any time.
If your earned profit is below $100, it will roll over to the next payout date and accumulate until the threshold is reached.
Yes. A one-time account reset is included with your initial purchase. Additional resets can be purchased at a discounted rate from your dashboard.
A reset restores your account to its original balance, clears all trade history, and resets all drawdown metrics. You may reset a maximum of 3 times per purchased account.
Any confirmed rule breach results in immediate account termination. All open positions are closed at market price and a notification is sent to your registered email.
Common breach triggers include: daily loss limit exceeded, overall drawdown limit hit, prohibited strategy detected, or KYC not completed within the required window.
You may purchase a new challenge at any time after a breach — no cooldown period applies.
Multiple support channels are available:
Funded traders are assigned a dedicated account manager accessible directly via the dashboard messaging system.
Yes — TopXFunded offers a tiered affiliate program:
Monthly payouts on the 15th. No earning cap. 90-day cookie tracking. Visit the Affiliate page for full details and to sign up.
No results found. Try a different search term.
Still have questions?
Our support team is available Mon–Fri, 08:00–20:00 UTC via live chat, email, and Discord. Funded traders also have a dedicated account manager.